Privacy Policy
Effective Date: November 25, 2025
Overview
EQ Messenger ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you use our SMS notification and messaging services.
Information We Collect
We collect information that you voluntarily provide to us, including:
- Name and contact information (phone number, email address)
- Communication preferences
- Messages and feedback you send to us
- Organization or school affiliation
How We Use Your Information
We use the information we collect to:
- Send SMS notifications, safety alerts, and emergency communications
- Send email updates (if you opted in)
- Improve and maintain our services
- Respond to your inquiries and provide support
- Comply with legal obligations
SMS Communications
We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your personal data with service providers who assist with message delivery, including telecommunications carriers and platform operators, solely for the purpose of delivering messages to you.
Data Sharing
We may share your information with:
- Service providers who assist in delivering our services (e.g., SMS carriers, hosting providers)
- The organization or school that has engaged our services on your behalf
- Law enforcement or government agencies when required by law
We do not sell your personal information to third parties.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Your Rights
You have the right to:
- Opt out of SMS messages at any time by replying STOP
- Request access to your personal information
- Request correction or deletion of your information
- Withdraw consent for email communications
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date."
Contact Us
If you have questions about this Privacy Policy, please contact us at: